As the Winter Storm moves through our area Thursday night and into Friday morning, bringing winds up to 55 mph and arctic temperatures. Conditions like these also bring a higher risk of widespread power outages across much of the Midwest.
Our crews are prepared and ready to respond – however, lingering high winds and challenging road conditions, especially north of I-70, could mean longer outage times. With below-freezing temperatures on the horizon, we encourage customers to prepare now.
Follow these helpful steps to be ready:
* Prepare in advance
Visit our Storm Center to learn how to remain safe during all phases of a storm and consider making plans for the elderly and those with special medical needs, should extended outages occur.
* Sign up for Outage Alerts and know how to report an outage
Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts. If you lose power, text OUT to 57801, report online, through the mobile app, or call 1.800.343.3525.
* Understand how Duke Energy restores power
Our crews are ready to respond should outages occur. Learn more about the restoration process following damaging winds.
While there is never a good time to be without power, we recognize that the possibility of outages over the holidays is particularly worrisome. Rest assured that our crews are prepared and will work as quickly as possible